Terms and Conditions

Cancellations and changes will not under any circumstances be accepted, and refunds will not be given. Please consider purchasing trip insurance, as our cancellation policy is strictly enforced. We do not sell trip insurance.

Your credit card will be charged as soon as you make this booking.
The name on your credit card statement will be USA Park Tours.
At the time of travel, please ensure you have with you the credit card you used to make this booking. We will need to take an imprint of it. The card must be in your name. If that is not possible for any reason, please let us know at the time you make the booking, so our credit card authorization process can be completed.
All times are approximate. We are not responsible for the consequences of any delays, and details may change without notice.
Service may not be available at certain times and on certain dates. Certain minimums may apply.

During the summer season, service is only available during daylight hours, and in addition, all travel must be started and completed at times such that our drivers are only driving between 8 am and 7 pm. If you require service outside those hours, please contact us first.

During the winter season, service is only available during daylight hours, and in addition, all travel must be started and completed at times such that our drivers are only driving between 8 am and 4.30 pm. If you require service outside those hours, please contact us first.

If incorrect information is provided, we reserve the right to cancel this order and give a full refund. We will have no further liability or responsibility in respect of this order.

If we get two or more orders in at similar times, which results in our no longer having vehicles and or drivers available, we reserve the right to cancel this order and give a full refund. We will have no further liability or responsibility in respect of this order.

If the credit card holder will not be present, our credit card authorization documentation will need to be completed and sent to us along with a copy of the card holder’s government issued photo ID, and a copy of the credit card being used. There is an additional non-refundable charge of $12.00 for this. This charge will not under any circumstances be refunded, including if you change your mind about the credit card holder being present, or if the card holder is present after all. It will also not be refunded if you purport to cancel this order.